Yes, both panels have tools to monitor control panel services and the health of your DV. Do Plesk and cPanel include monitoring tools? Realtime and Historical Server Status information is also available via the Account Center 24/7/365. Monitor an auto-updating stream of your server’s CPU, memory, disk, load and network usage directly from the Account Center. How can I monitor my DV server status?Įvery DV service includes our exclusive, real-time server status system, providing you with an instant view of your servers health. Visit our CloudTech page for more details.
#Media temple bandwidth monitoring tool full
CloudTech is a full suite of server admin and care services, which includes an a-la-carte, on-demand options, as well as an exclusive monthly subscription service for DV customers only. Are there extra support options?įor customers who want or need extra help with server administration, we offer the CloudTech service line. That’s the Media Temple 20/20 Uptime Guarantee. If we ever fall short, you get money back.
Media Temple guarantees hardware, network, and infrastructure uptime of 99.99%. You can also find lots of helpful information in our Knowledge Base. Not a customer yet, or unable to access your Account Center dashboard? We accept support requests via your Account Center, chat, telephone, and even Twitter. Our staff of support engineers are constantly monitoring support requests and respond very quickly.
Once you're a customer, you can issue support tickets quickly and easily via your Account Center dashboard. Please view the Media Temple Statement of Support for a complete breakdown of what’s covered. An open ear and serious attention to all your feedback, both good and bad.Timely, informative updates on maintenance, system incidents, and any occasional service interruption.Extensive self-help resources like our Knowledge Base.Quick answers to chats, tweets, support requests, and calls 24/7.A friendly, helpful support experience every time.Providing you with world-class support for your hosting account is what we work on 24/7/365. You can reach us by chat, Twitter, phone, or support request. SUPPORT & MANAGEMENT What does DV support cover?Įvery Media Temple customer has access to around-the-clock support.
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